Last updated: July 1, 2020
Acceptance of policy
What we collect
Information You Give Us. We collect your name, email address, username, password, demographic information (if you choose), information provided on the receipts you send us, and other information you provide to us.
Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, IP address and information about your use of and actions on our Site.
Web Beacons. We may log information using digital images called Web beacons on our Site or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web Beacons to tell if you open or act on our emails.
How we use personal information
We use your personal information to provide our services to you, allowing us to operate, maintain, and improve our site. Specifically, your personal information is what allows the creation of a personalized space designed to reflect your giving. We also respond to comments and questions and provide customer service to you. We send you information including confirmations, technical notices, updates, security alerts, and support and administrative messages. We communicate about upcoming product changes and trends in giving. We also use your personal information to keep your account safe, and protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
Giving Side may also contact you via surveys to learn about your opinion of current services or of potential new services that may be offered.
How we share personal information
Giving Side does not sell, rent or lease its customer lists to third parties.
Giving Side may share aggregated giving data to its recipients, but does not intentionally share any personally identifiable data.
Giving Side may also share data with trusted partners to help perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Giving Side, and they are required to maintain the confidentiality of your information.
Giving Side may keep track of the websites and pages our users visit within Giving Side, in order to determine what Giving Side services are the most popular. This data is used to deliver customized content and advertising within Giving Side to customers whose behavior indicates that they are interested in a particular subject area.
Giving Side will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Giving Side or the site; (b) protect and defend the rights or property of Giving Side; and, (c) act under exigent circumstances to protect the personal safety of users of Giving Side, or the public.
Control over your information
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information or send requests about personal information. Users may opt-out of receiving any or all communications from Giving Side by contacting us here:
Email: [email protected]
You have the ability to delete and edit individual “gives” or entries through your Giving Side account. If you need assistance in deleting individual gives or entries, please email [email protected]
If you would like to delete your account, please email [email protected] Please include the email address(es) associated with your account(s).
Security of your personal information
We value the safety of your personal information and take steps to help protect it so that you may enjoy our services securely.
Giving Side welcomes your questions or comments regarding this Statement of Privacy. If you believe that Giving Side has not adhered to this Statement, please contact Giving Side at:
PO Box 11281
Oakland, California 94611
Email Address: [email protected]
Giving Side reserves the right, at its sole discretion, to modify or replace the Policy at any time. If the alterations constitute a material change to the Policy, Giving Side will notify you by posting an announcement on the Site. What constitutes a material change will be determined at Giving Side’s sole discretion. You shall be responsible for reviewing and becoming familiar with any such modifications. Using any service or viewing any content following notification of a material change to the Policy shall constitute your acceptance of the Policy as modified.
This policy was informed by Digial Impact’s toolkit, which helps civil society organizations use and govern digital resources, ethically and effectively toward their mission. https://digitalimpact.io